Oakville · Burlington · Mississauga · Toronto · GTA

Websites, AI agents and IT support for small businesses in the GTA.

One person handles your whole tech setup: the website, the emails, the computers, the ads. Straight answers, written quotes, and a real human who picks up the phone.

  • Free first call
  • Written quote within 24 hours
  • Same-day help when something breaks
  • No contracts required

What I do

Four things small businesses keep asking for.

01

Websites and online stores

A clean, fast site that makes it obvious what you do, where you are, and how to reach you. Built to bring in customers, not just to look nice.

  • New website or a rebuild of your current one
  • Online store with payments and inventory
  • Google listing, search setup and hosting handled
Ask about this →
02

AI agents and automation

A helper on your website or phone line that answers questions, books jobs and takes messages around the clock, so you stop losing leads after hours.

  • Answers customer questions 24/7
  • Books appointments and takes enquiries
  • Cuts repetitive admin like quotes and follow-ups
Ask about this →
03

IT support and setup

Computers, email, Wi-Fi, backups and point-of-sale that just work. When something breaks, you call one number and it gets fixed.

  • Email, Microsoft 365 and cloud setup
  • Networks, Wi-Fi and point-of-sale
  • Backups and basic security without the scare tactics
Ask about this →
04

Google and Meta ads

Ads that put you in front of people in your area who are searching for what you sell. Set up properly, tracked properly, and reported in plain language.

  • Google Search and Maps ads
  • Facebook and Instagram ads
  • Monthly report you can actually understand
Ask about this →

Pricing

Three ways to work together.

Every one of them starts with a free call and a written quote. Pick the one that fits, or tell me your budget and I'll suggest one.

One-off project

A website, online store, or AI agent, built and handed over.

Quote within 24 hours

  • Fixed quote before any work starts
  • Built, tested and launched
  • Training so you can run it yourself
Get a quote

Pay as you go

Fix a problem, set something up, no commitment.

Quote within 24 hours

  • Billed by the hour
  • Same-day help when something breaks
  • No contract
Get a quote
Who
Jack, owner and the only person you'll deal with
Where
Oakville, ON. Serving the GTA
Hours
Mon to Sat, 9am to 6pm
Response
Every message answered within 24 hours

Who you're dealing with

Hi, I'm Jack. I fix the tech so you can run the business.

Small business owners kept telling me the same story: the agency was too expensive, the freelancer disappeared, and the IT guy couldn't give a straight answer. So I set up Backroads to be the opposite of that.

One person, start to finish

The person who quotes the job builds it and answers the support call afterwards. No account managers, no ticket numbers.

Upfront quotes in plain language

You get a written quote before any work starts, with what gets built, what it costs and when it lands. No surprises on the invoice.

Fast when it matters

Downtime costs you money. When something breaks I pick up the phone and get it fixed the same day wherever possible.

Works with your budget

Tell me what you can spend and I'll tell you honestly what that gets you. Small jobs are welcome.

How it works

Four steps. No surprises.

  1. 1

    Talk Free, 15 minutes

    You tell me what's going on. I ask a few questions and give you a straight answer on whether I can help.

  2. 2

    Quote Within 24 hours

    A written plan and a fixed price. If you say no, that's fine, and you've lost nothing.

  3. 3

    Build Usually 2 to 4 weeks

    I build it, test it, and show it to you before anything goes live.

  4. 4

    Support As long as you need

    Ongoing help by phone or email. You never get handed off to someone who doesn't know your setup.

Questions people ask first

Straight answers.

Where do you work?

I'm based in Oakville and work with businesses across the GTA, including Burlington, Mississauga, Toronto, Brampton and the surrounding area. Most work happens remotely, and I come on site when it makes sense, for example for network or point-of-sale setups.

How much does a website cost?

It depends on what you need, so I don't pretend there's one number. After a free 15-minute call you get a written fixed quote within 24 hours, and there's no obligation to go ahead. Tell me your budget and I'll tell you what it gets you.

How long does it take?

Most websites and setups take two to four weeks from the quote being approved. Urgent fixes and IT problems are usually handled the same day.

Do I have to sign a contract?

No. One-off projects are quoted and paid per project. Monthly care is month to month and you can stop any time.

What happens if something breaks later?

You call or email me and I fix it. If you're on monthly care it's included. If not, it's billed by the hour with no minimum retainer.

What is an AI agent, and do I actually need one?

It's software that answers customer questions, takes messages and books appointments on your website or phone line, 24 hours a day. If you miss calls after hours or spend time answering the same questions, it pays for itself quickly. If you don't, I'll tell you that too.

I already have a website or an IT person. Can you still help?

Yes. I can fix or improve what you already have, and I'm happy to work alongside anyone you already use.

Get a free quote

Tell me what you need. I'll reply within 24 hours.

No obligation, no sales pitch. If I'm not the right fit I'll say so and point you somewhere useful.

No spam, no newsletter. I read every message myself and reply within 24 hours.